Leadership Hats: How Healthcare Providers Can Transform Clinical Confidence into Business Success – A Special Snack Episode, EP 182

In this enlightening "snack episode," host Miranda Dorta turns the mic around to interview Tracy Cherpeski about the critical connection between leadership approaches and healthcare practice success. Tracy reveals how healthcare providers often exhibit confidence in clinical settings but struggle with business leadership, sharing practical insights on adapting leadership styles while maintaining authenticity. She introduces the concept of "changing hats" to help practitioners mentally transition between clinical and leadership roles, and emphasizes that micromanagement isn't always negative when applied strategically. Tracy's most impactful leadership tip? The power of the pause—what she calls "WAIT" (Why Am I Talking?)—allowing leaders to respond thoughtfully rather than reactively. 

Episode Highlights: 

  • The pattern Tracy observed in healthcare providers: confidence in clinical delegation but timidity in business leadership 

  • How practitioners can transfer clinical skills to leadership while knowing which habits to "surgically remove" 

  • The cognitive trick of "changing hats" to help the brain switch between clinical and leadership mindsets 

  • Why micromanagement isn't always negative and when it might be necessary 

  • The most powerful leadership adjustment: learning to pause before reacting 

Memorable Quotes: 

  • "Sometimes their business model is to hope for the best." 

  • "Leadership doesn't mean knowing everything. It doesn't mean being in command or control of every single thing." 

  • "Micromanagement - it's not a four-letter word, but it sounds like it could be." 

  • "If you take your hands off, not abdicate your responsibility for success, but take your hands off and let them do their work, they will rise to the occasion." 

  • "We call it WAIT. It's an acronym. Why Am I Talking?" 

Miranda’s Bio: 

Miranda Dorta, B.F.A. (she/her/hers) is the Manager of Operations and PR at Tracy Cherpeski International. A graduate of Savannah College of Art and Design with expertise in writing and creative storytelling, Miranda brings her skills in operations, public relations, and communication strategies to the Thriving Practice community. Based in the City of Oaks, she joined the team in 2021 and has been instrumental in streamlining operations while managing the company's public presence since 2022. 

 

Tracy’s Bio: 

Tracy Cherpeski, MBA, MA, CPSC (she/her/hers) is the Founder of Tracy Cherpeski International and Thriving Practice Community. As a Business Consultant and Executive Coach, Tracy helps healthcare practice owners scale their businesses without sacrificing wellbeing. Through strategic planning, leadership development, and mindset mastery, she empowers clients to reclaim their time and reach their potential. Based in Chapel Hill, NC, Tracy serves clients worldwide and is the Executive Producer and Host of the Thriving Practice podcast. Her guiding philosophy: Survival is not enough; life is meant to be celebrated. 

 

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