Navigating Winter Blues as a Provider Owner

Protect yourself from winter burnout.

The significance of time management for practice owners during this season, alongside the importance of self-care, is crucial to ensure a healthy and balanced professional and personal life all the while enjoying the joys of the season.

As we find ourselves amid the winter season, many find themselves caught in the aftermath exhausted from the previous month of festivities, family gatherings, and the hustle and bustle. Not to mention, the looming task of crafting New Year’s resolutions to kickstart the “new year, new you” mentality. However, for practice owners and those managing private practices, the winter season can bring about particular challenges that contribute to what is commonly known as the "winter blues." 

The significance of time management for practice owners during this season, alongside the importance of self-care, is crucial to ensure a healthy and balanced professional and personal life all the while enjoying the joys of the season.

The Seasonal Blues in Healthcare:

Private practitioners often face increased demands during the winter season. Patients may be dealing with heightened stress coming off the holidays, battling Seasonal Affective Disorder (SAD), or seeking help for new concerns. As a result, practice owners may work longer hours to accommodate the influx of appointments and urgent cases. This surge in activity can contribute to burnout, fatigue, and an overall sense of overwhelm, giving rise to the seasonal blues. Especially with those who struggle with time management.

Time Management in Private Healthcare Practices:

Effective time management is a cornerstone of maintaining a successful and sustainable healthcare practice. Even more so throughout the winter season. Furthermore, at time of publication, we are experiencing a surge of Covid-19 around the US. In the last 14-days, there has been a 20% increase in cases, specifically in the ages 70 plus. 

Here are some strategies to help practice owners navigate their schedules:

Prioritize Patient Appointments:

• Identify urgent cases and prioritize appointments accordingly.

• Consider extending clinic hours or hiring additional staff to aid the additional demand.

Set Realistic Boundaries:

• Communicate clearly with patients about new hours and availability.

• Establish boundaries for responding to non-urgent inquiries to avoid unnecessary stress.

Utilize Technology:

• Implement telehealth services for routine follow-ups and non-emergency consultations.

• Leverage scheduling software to streamline appointment bookings and reminders.

Delegate Responsibilities:

• Delegate administrative tasks to support staff to free up valuable time.

• Collaborate with colleagues to share the workload and ensure comprehensive patient care.

Self-Care Throughout the Winter Season:

Throughout the demands of a healthcare practice during the winter season, practice owners must prioritize their well-being. Here are some self-care strategies to foster a healthy work-life balance:

Schedule Breaks:

• Block out time for short breaks throughout the day to recharge and prevent burnout.

• Use breaks to engage in mindfulness exercises or take a short walk to clear the mind.

Celebrate Achievements:

• Reflect on professional accomplishments and personal growth throughout the year.

• Share success stories with colleagues to foster a positive and supportive work environment.

Connect with Peers:

• Attend industry events or virtual meet-ups to connect with other healthcare professionals.

• Share experiences and insights to gain new perspectives and support.

Plan Personal Time:

• Block out time for personal activities, celebrations, and relaxation.

• Prioritize family and personal commitments to maintain a healthy work-life balance.

The winter season can be a challenging time for practice owners, but with effective time management and a commitment to self-care, it is possible to navigate this period successfully. By prioritizing patient needs, setting realistic boundaries, and embracing self-care practices, practice owners can provide exceptional care to their patients and ensure their well-being during this season. 

If you are a practice owner looking for support to lower your stress levels and fall (back) in love with your practice in the New Year, schedule a strategy call to see how we can help you take back your time, grow your practice, and elevate your leadership.  

A Path to Equitable Patient Care

When the healer's hand unknowingly carries the weight of bias, the very essence of medicine is at stake. 

Healthcare is a realm where science and compassion ought to be the norm. However, healthcare providers are not immune to the subtle, yet impactful presence of bias. This blogpost will illuminate the hidden facets of implicit bias in medical care and explore potential paths to a more just and equitable patient experience.

The purpose of this blog is to raise awareness, share data, and support providers in finding the right resources to continue the inner work of identifying and dismantling implicit bias. Doing this confronting and sometimes uncomfortable work is hugely rewarding for your patients, team, community, and for your own humanity.

“Of all forms of inequity, injustice in health care is the most shocking and inhuman.”

— Martin Luther King, JR., National Convention of the Medical committee for Human Rights, Chicago, 1966

The National Institutes of Health define implicit biases as, “...unconscious mental processes that lead to associations and reactions that are automatic and without intention; actors have no awareness of the associations with a stimulus maintain that social status is relational and people unconsciously hold more negative attitudes or feelings about membership of an outgroup (people with whom they do not share identities) than about membership of an ingroup (people with whom they share identities).” 

The American Psychological Association describes implicit bias as such, “...people may hold negative unconscious or automatic feelings and beliefs about others that can differ from their conscious attitudes.”

Implicit bias develops early in life from repeated reinforcement of social stereotypes. Implicit pro-white bias occurs among children as young as 3-5 years of age. 

Between 1998 and 2006, more than 4.5 million Implicit Association Tests were completed, and the results showed the following:

• Implicit bias is pervasive

• People are often unaware of their implicit biases

• Implicit biases predict behavior

• People differ in levels of implicit bias

The impact of implicit bias in healthcare is glaring. Non-white patients receive fewer interventions, Black women face higher mortality rates after breast cancer diagnosis, and patients of color are less likely to be prescribed pain medications. This bias even extends to more invasive treatments, such as Black men being less likely to receive chemotherapy and radiation for prostate cancer and more likely to undergo testicle removal. 

Patients of color are often unfairly blamed for being passive about their healthcare. Additionally, patients who perceive bias from their providers have more difficulty remembering what their physicians told them, have less confidence in their treatment plans, and believe it would be more difficult to follow recommended treatments. 

It’s important to note that while many implicit bias studies in healthcare have been conducted with Black patients and non-black providers, other researchers are studying implicit bias in relation to other ethnic groups, people with obesity, sexual and gender minorities, people with mental health and substance use disorders, older adults, and people with various health conditions.

To combat implicit bias, healthcare providers must adopt skills and strategies to break their thought patterns and habits. These include perspective-taking, emotional regulation, and partnership-building. Empathy, in particular, plays a crucial role in patient satisfaction, self-efficacy, and overall health outcomes. When providers view themselves as part of a larger group, it becomes easier to empathize with others, thereby reducing bias.

At the organizational level, healthcare facilities can play a significant role in addressing implicit bias. To create an equitable environment, organizations should evaluate the racial climate, investigate and address discrimination reports, and establish monitoring systems to track disparities in care. Promoting racial diversity at all levels of the organization hierarchy can help reduce bias, and organizations should implement training to equip clinicians with the knowledge and skills to prevent racial biases from affecting patient care.

Additionally, healthcare organizations can implement work policies and clinical procedures that protect clinicians from high cognitive load and promote positive emotions. When clinicians’ cognitive capacity is low or overtaxed, memory is biased toward information that is consistent with stereotypes. High cognitive load can be created by productivity pressures, time pressure, high noise levels, inadequate staffing, poor feedback, inadequate supervision, inadequate training, high communication load, and overcrowding.

Healthcare providers must also take proactive steps to combat implicit bias. This includes gaining an understanding of the various cultures their patients come from, avoiding stereotyping, recognizing the impact of unconscious bias, and following National Standards for Culturally and Linguistically Appropriate Services*. Techniques like "teach-back" and practicing evidence-based medicine can also help reduce bias in patient care.

Studies have shown that implicit bias is deeply ingrained in the healthcare system, causing devastating health inequities. The only intervention found to reduce implicit bias involved a prejudice-habit-breaking approach, which was effective for undergraduate students. 

The learning and training environments for healthcare professionals are crucial in addressing implicit bias. Formal diversity training in medical school has little or no effect on students’ levels of implicit bias over time. Implementing and psychological methods to address psychological problems of bias have proven effective over the longer term. 

Transformative Learning Theory (TLT) can help disrupt existing paradigms by challenging assumptions and promoting critical reflection. Increasing interaction with underrepresented groups, faculty, and patients, along with the perceived quality of that contact, can reduce bias and encourage healthcare professionals to actively address their biases.

Prejudice habit-breaking intervention, based on theory developed by Patricia G. Devine, PhD, and William T.L. Cox, PhD, of the University of Wisconsin–Madison adopts the premise that bias, whether implicit or explicit, is a habit that can be overcome with motivation, awareness and effort, includes experiential, educational and training components. Michelle van Ryn’s company, Diversity Science - helps organizations apply the best findings and interventions on implicit bias to creative inclusive cultures. 

Other suggestions include seeing the patient as an individual rather than a stereotyped member of a group and Individualizing patients to encourage medical students to question stereotypes about a patient's ethnic group. This can help patients become more engaged with their treatment and fostering patients' sense of being “on the same team” as their provider. Ultimately, it’s about how to improve your skills as a doctor or nurse. It requires commitment and practice. 

Implicit bias remains a persistent challenge in healthcare, perpetuating disparities in patient care. To create a more equitable healthcare system, raising awareness about implicit bias is vital. Healthcare organizations and providers must actively work to address these biases through training, awareness, and policy changes. By doing so, we can take significant steps towards ensuring that every patient receives the equitable care they deserve.

If you are a practice owner looking for support to lower your stress levels and fall (back) in love with your practice, schedule a strategy call to see how we can help you take back your time, grow your practice and elevate your leadership.

Sources:

Tackling Implicit Bias in Healthcare NEJM 2022 

https://www.nejm.org/doi/full/10.1056/NEJMp2201180

Eliminating explicit and implicit biases in health care: evidence and research needs

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9172268/

Quick Safety 23: Implicit Bias in Healthcare

https://www.jointcommission.org/resources/news-and-multimedia/newsletters/newsletters/quick-safety/quick-safety-issue-23-implicit-bias-in-health-care/implicit-bias-in-health-care/

How does implicit bias affect patients’ healthcare? APA 

https://www.apa.org/monitor/2019/03/ce-corner

Implicit Bias and Racial Disparities in healthcare ABA

https://www.americanbar.org/groups/crsj/publications/human_rights_magazine_home/the-state-of-healthcare-in-the-united-states/racial-disparities-in-health-care/

With implicit bias hurting patients, some states train doctors

https://stateline.org/2022/04/21/with-implicit-bias-hurting-patients-some-states-train-doctors/

Additional Resources:

Anti-Oppression Leadership Academy https://nadifantastic.com/

Black Women’s Maternal Health

https://nationalpartnership.org/report/black-womens-maternal-health/

Mandated Implicit Bias Training for Health Professionals—A Step Toward Equity in Health Care

https://jamanetwork.com/journals/jama-health-forum/fullarticle/2795358

National Institutes of Health Implicit Bias Training

Diversity Science

Teach-Back Method

https://www.ahrq.gov/patient-safety/reports/engage/interventions/teachback.html

Thriving Together: Overcoming Professional Isolation in Physician-Owned Practices

Behind many successful physician-owners lies a silent struggle: a deeply-felt sense of professional isolation.

Physician-owned practices have a profound community impact by fostering personalized patient care, promoting local economic growth, and preserving a sense of familiarity and trust within their community. Unlike a hospital or larger practice where social contact and networking is practically built-in, owning a practice, or any business, can feel quite isolating. As a physician-owner, your team is likely made up of just you, possibly a small handful of other providers, and your clinical support and administrative teams. 

If you’ve been following our blog, listening to our Podcast or have attended our roundtables, you won’t be surprised to learn: isolation and loneliness are major contributors to physician burnout. Over 70% of physicians who attempt suicide are solo providers. We know it’s not healthy to live in isolation. This data seems to support our thesis that there is an urgent need for providers, particularly physician-owners, to actively seek and nurture relationships to help avoid feelings of isolation, and to feel supported professionally.*

It’s important to choose the kinds of social and professional relationships in which you want to invest your most precious resources - your time and energy. This blogpost will explore different ways to expand your professional support network. 

First things first: Get clear about the amount of time and energy that you are willing to invest in building relationships. Also ask yourself what kind of relationships and support you would like. Getting clear about what you want and need most will help you find the right kind of support, and it’ll save you a ton of energy in your search. Once you’ve established what will serve your needs, then you can consider what contribution you’ll make. 

Do you prefer individualized support, or group networking opportunities? Be honest, and do your best not to censor or judge yourself. If you’re currently lacking in “extra” time and energy, make sure you honor that. 

If you’d like to broaden your options and be part of a networking or professional group, how much time and energy are you willing to invest in integrating, building and nurturing those relationships? There’s no wrong answer, and that can change over time.

Next, identify what is missing and what you’d like most from a professional network. 

Do you crave the guidance of an experienced mentor who can share their experience so you can learn faster than on your own? 

Are you looking to expand your network and connect with other providers in your speciality? 

Do you prefer the convenience of an online community that provides flexibility and direct access to peers?

Are you interested in serving on an advisory board or committee?

Whatever you choose, make sure you’re crystal clear about what would serve you best, and if you’re joining a community or a board, make note of what you bring to the table. The key here is to be clear about your needs first. Yes, I’m recommending that you take the “WIFM” (What’s In It For Me?) approach to expanding your network. 

Building relationships is like constructing a bridge to professional fulfillment. Without bridges, vast chasms stand between us and our goals, leaving us stranded on one side, longing for progress. Similarly, by actively seeking and nurturing relationships, we build bridges that connect us to opportunities, resources, and a supportive community. These bridges enable us to cross over from isolation to fulfillment, ultimately reaching our professional aspirations.

There are various avenues to network with other physician-owners. Networking can offer opportunities for collaboration, sharing best practices, and building professional relationships. 

Below are some ways you can network with your peers:

• Medical conferences and seminars: Attend medical conferences, seminars, and workshops focused on your speciality or healthcare management. These events provide opportunities to meet other physician-owners, participate in panel discussions, and engage in networking sessions.

• Professional organizations and associations: Join professional organizations and associations that cater to physician-owners. 

• Online communities and forums: Participate in online communities and forums designed for physician-owners. 

• Local networking events: Attend local networking events, such as medical meetups, physician roundtables, or business networking groups. These gatherings may be organized by medical societies, healthcare institutions, or physician-led organizations.

• Referrals and introductions: Leverage your existing network to seek referrals and introductions to other physician-owners. Reach out to colleagues, mentors, or medical school alumni who may be aware of potential networking opportunities.

• Physician-led organizations: Explore joining or collaborating with physician-led organizations or groups that focus on healthcare management, practice ownership, or business development. These organizations often provide platforms for physician-owners to connect and collaborate on various initiatives.

• Social media and online platforms: Engage in social media platforms like Twitter, Facebook, and LinkedIn to connect with other physician-owners. Participate in relevant discussions, follow influential individuals or organizations, and share insights to establish connections.

• Mentorship programs: Seek out mentorship programs tailored for physician-owners. These programs pair experienced physician-owners with those seeking guidance, providing an opportunity for networking and exchange of knowledge.

• Advisory boards and committees: Serve on advisory boards or committees related to healthcare organizations, medical startups, or industry initiatives. These roles can connect you with other physician-owners who are passionate about shaping the future of healthcare.

Building meaningful relationships takes time and effort, but the benefits of a strong physician-owner network can be invaluable for minimizing isolation and maximizing your professional growth and success.

No matter what route you choose, it’s important to be very clear about the resources you’re willing to invest in building your professional network. Get clear about what you need most, then decide whether you’re looking for individualized support or an opportunity to expand your network in a group setting. From there, determine your best fit, and ultimately grow your professional network in a way that provides the right kind of support you need as a provider-owner.

Practice ownership and solo-provider practices are an incredible resource for our communities, and your patients and community need you to be at your best. Make sure you prioritize and support your wellbeing in a robust way by building your bridges and nurturing your professional relationships. 

We support provider-owners in decreasing overwhelm, taking back their time and growing their practices without sacrificing. If you would like support from a trusted professional and access to an international community of peers, schedule a strategy call with us to see if working together is a fit for you.

*If you are experiencing suicidal thoughts, contact your local emergency medical facility, or call or text your local suicide prevention number (US and Canada: Call/SMS 9-8-8). 

Why Time Management Doesn't Work, and What You Can Do About It

Photo by Nick Morrison on Unsplash

Time is the one thing all humans have same amount of each day, unlike money, energy and abilities. I’ve yet to have any clients who use their allotted time the exact same way, but what I’ve witnessed over the years is something my happiest clients have in common, and it’s not how they “manage” their time. It’s how they lead their time.

Does any of this sound familiar to you?

You’re successful, AND you feel trapped by your success.

You feel like you never have enough time. You’re wearing multiple hats as the business owner, chief strategist, team leader, fire-putter-outer, and all-around “it” person in your business. You have a team, and they’re great, yet, you still find yourself doing so many things that monopolize your time and zap your energy. 

You wonder if you made a mistake unplugging from the system you left behind, because maybe after all, it would be easier to go back to working for someone else. You may even be wondering if you’re cut-out to achieve the success and freedom you crave.

You are not alone. Many business owners tell us a version of your story when they come to us: 

• They’re overworked.

• They’ve become disillusioned with being in business for themselves and are considering going back to work for a different organization (the VERY THING they left due to burnout and other frustrations!)

• They’re not experiencing the time and financial freedom they envisioned when they started their business.

Will it get better? Yes!

Imagine if you could gain control of your schedule. Picture working only on tasks that are directly related to strategic business priorities and providing excellent customer care. 

What would you accomplish if you were able to block time for research, writing and publishing; speaking and teaching; and advancing your status as an expert in your area of speciality? 

How about the practical stuff? Eat lunch every day. Leave on time every day.  

Envision your team as happy, proactive, engaged and committed to your values and vision. They’re looking for ways to support growing your business and serving more clients or customers with the highest level of attention and care. They understand the value of your time, and they appreciate your commitment to honoring their time as well as your own.  

You may have been wondering how it’s possible to create this kind of utopia, especially if you currently feel like your business could swallow you whole at any given moment. 

Fear not. With some analysis and adjustments to how you structure your time, your mindset about what’s required of you to run a successful business, and how you view time itself, you can make this beautiful picture a reality. 

Start with understanding the importance of the three pillars of Time Leadership: 

1. Discovery

2. Analysis

3. Action

In the first pillar, Discovery, you examine what is most important to you. Do not skip this step. Write it all down. What are your values? What do you really want? Is it time with your family, leisure time, start another business, pursue a hobby, travel the world? Get really clear about what you want for your business and for your life. Write it all down until you have no answers left to the question: What do you really want?

Next pillar, Analysis, is where you comb over how you use your time. Write down every single task, meeting, water cooler chat and everything in-between. Now assign a monetary value to every half hour block of time. This is tedious, but it’s also eye-opening. How much money are you costing your business doing tasks better suited to others on your team? 

If you’re slightly horrified, good. Then you’re ready to take action.

The third pillar, Action, is where a lot of business owners and entrepreneurs want to start, but without clarity, will run in circles, exhausting themselves and costing their businesses dearly. I always recommend my clients start with one or two areas to take action for a while. Don’t flip your business model or your calendar on its head. You’ll regret that. Focus on 1-2 actionable items that are relatively easy or simple to implement. Once you’ve gained momentum, you can work on more changes.

This is just the surface of Time Leadership, but once you start here, you can start to get a feel for how to think and act as the leader of your time and of your organization. 

Time Management implies controlling and getting as much done as possible, whereas Time Leadership is about guiding your attention and focus to the things that are most important.

If you’ve found that time management tactics aren’t working, then it’s time to go back to the drawing board, get clear, craft your strategy, and THEN implement your tactics. Remember that tactics without strategy will not get you where you want to be. Strategy without tactics, ditto. But start with a clear strategy and simple tactics, and you’ll build momentum. Momentum is your friend, so long as you’re taking inspired action and know the direction you want to head.

Think about jump starting a stick shift car. If you’ve ever done this, you know what I’m about to tell you. The key to getting the engine started is momentum. The biggest hurdle is to get the car moving. The first few steps are a total bugbear, but then you’re moving. Once the car starts to move, you can walk faster and eventually start running. Once you’re running, you jump in, put the car in gear and drop the clutch. The car will magically start. Entrepreneurship is kind of like this. Slowing down in order to speed up, and deciding to start thinking like the leader you are, by prioritizing and assigning monetary value to your TIME will help move you in the right direction, and will alleviate a whole lot of the overwhelm and stress of running a business. 

Let’s review and remember the 3 pillars of Time Leadership:
Discovery - what do you really want?

Analysis - how much is your time worth, how much do you cost your business, and how much are you leaving on the table performing tasks better suited to your team or outsourced?

(Inspired) Action - What’s the next best step? What is one thing I can get done right now that has high value and contributes positively to the bottom line?

Remember that time management without a strategy, meaning clarity and vision, is like getting in your car without putting a destination into your chosen map or GPS. Going for a random drive is cute, but if you really want to get somewhere in a certain amount of time, you’d best provide those inputs. 

Time leadership is about directing your time and energy to the important tasks that help you grow your business and make money. Contrary to what many business owners think, not everything is a fire to be put out immediately. Being clear about what’s most important will save you time, money and effort, which will enhance your fulfillment and impact. 

That’s all I’ve got for you today. Make sure to take notes, and please do take a moment to write a review and share this podcast with fellow entrepreneurs so they can also learn with us. Entrepreneurship can feel like an isolated island, so the more we can come together, the more supported we feel.

I’d like to leave you with a quote:

Time is the coin of your life. It is the only coin you have, and only you can determine how it will be spent. Be careful lest you let other people spend it for you.     

 - Carl Sandburg

If you are a physician or practitioner practice owner, schedule your complimentary strategy session to learn how to take back your time and energy while growing and scaling your practice.

The ONE Motivation Hack You Need To Get More Stuff Done

Do you struggle with motivation? If so, rest assured you’re not alone. In my career as an executive coach, I have had the great pleasure of working with many creative, driven and impressively successful people. I always assumed because entrepreneurs are so driven and ambitious, they must be inherently motivated, and because I easily lose steam on the motivation train, there must be something wrong with me. However, as I began to work with more business owners, I noticed an interesting pattern in their motivation cycles, and I’m willing to bet you can see some of yourself in it. 

The pattern looks something like this: you get an idea; you feel a rush of excitement; a flood of ideas come through and you start to take action; you slog and slog and slog; you forget why you were so excited in the first place; you lose motivation; you assume you can’t get motivated; you feel defeated and frustrated; nearly every day becomes a grind; you begin to struggle with negative thoughts and feelings about your abilities; you feel like you’re not getting where you want to quickly enough. Sound familiar? We often find ourselves in the self-fulfilling cycle of excitement-acceleration-deceleration-demotivation.

When you get to this place, how do you pull yourself out? Do you bootstrap and carry on (more slogging) or do you take the time to find your way to a good-feeling mindset so you can get more done? If you could spend a few minutes each day doing one thing to increase your motivation, would you do it? If you've ever wanted a motivation hack, I’ve got one for you. It’s very simple: celebrate your accomplishments every day. Read on to learn three different ways to celebrate, then choose one that suits you or allow this post to inspire your own method of celebrating.

1. Get off the “urgency bus”

John Coleman, CEO & Founder of The VIA Agency, says we’ve been conditioned to finish something and immediately move on to the next thing. In his article for Fast Company, he emphasizes that when we celebrate our accomplishments, we help ourselves and our teams remain motivated, value our achievements and deepen relationships. We need to slow down our “urgency addiction” to fully appreciate what we’ve accomplished. Celebrate on your own or with your team, but take the time to congratulate yourself and honor your progress. 

2. Acknowledge and embrace “near-wins”

When we toil along, nose to the grindstone, we neglect to lift our heads to see how far we’ve come. We look at success as a destination rather than a journey. When we live and work this way, small failures can feel like gigantic shortcomings and losses. In her TED Talk, art historian and author Sarah Lewis teaches us to use our near-wins as a catalyst to make adjustments and try again. She encourages us to develop a mindset of reaching toward mastery, not arriving at a pre-determined destination. She calls us to stay “at our own leading edge,” and encourages us to view near-wins as a motivating force to get to — and stay at — the edge of our own greatness. When we strive to reach rather than arrive, we tap-in to the inspiration that fuels our motivation. 

3. Create celebratory rituals

Another way to fan the motivational flames is to add a celebration ritual to your day. You can do this by simply reviewing your daily “To Do” list at the end of the day, and after crossing off the completed items, say to yourself, “Ta Da! I did it!” I have my clients practice a “Ta Da!” list at the end of each day. Sounds kind of corny, right? Maybe it is, but celebrating the completion of even the simplest things (i.e., bringing the recycle bin back from the curb, organizing your email inbox, making and eating a healthy meal, etc.,) puts you in a good mood. You can positively impact your physiological and psychological wellbeing by feeling good about getting stuff done. I also highly recommend something I learned from Amy Cuddy’s TED talk about how your body language can shape who you are. You can lower your cortisol (stress hormone) levels and increase your testosterone (confidence hormone) levels by holding a power pose for two minutes. I recommend you work a power pose in with celebrating your accomplishments each day. Give it a try. It’s pretty awesome.

Whatever you decide to do to hack your motivation, whether you slow down to celebrate with your team before moving to the next project, acknowledge and celebrate your near-wins or sing, “Ta Da!” as you hold a power pose, understand the benefits of creating a feel-good feeling. Celebrating your accomplishments positions you as a winner and will attract more success; people in your circle will look for ways to participate in what you’ve successfully pulled-off. As an added bonus, your subconscious mind will start looking for more ways to “win” and get stuff done, because when you feel good, you make better choices. How can it get any better?

Learn Everything by Doing Nothing: Inspired by a summer of learning by (not) doing

Every year in mid-June when my children’s school wraps, I imagine how productive I will be with a different routine, and every single summer I have felt frustrated and frazzled, wishing I had more time…until this year. I (finally) figured out the “secret” to knowing everything, and it is quite simple: sometimes we need to do nothing. I’ll be honest; I did slightly more than nothing, but a whole lot less than everything I had originally set out to accomplish this summer. 

I admit that I occasionally jump on the “Take Massive Action” bandwagon, even though that concept without proper direction goes against the grain for me. Let me be clear: we MUST take action, and sometimes that action will be “massive”. I believe that we are misguided in our interpretation of massive action, and as a result, we deplete our good energy while spinning our wheels, sadly not making progress on what matters most (and for the entrepreneur in particular, what boosts the bank account.) On that note, I will share with you how I learned “everything” from “doing nothing” this summer.

I did close to nothing for almost three months, and I learned a lot. I am grateful I listened to my intuitive sense and let go of the frustrating and unrealistic expectations I had been setting each year, making summer rather disappointing. This year in addition to letting go of unrelenting expectations, I thoroughly enjoyed a more relaxed summer pace with my children AND continued to grow my business in a smart, un-rushed manner. Interestingly, I managed this without barreling forward or being overly busy. 

Sometimes I forget the following, but when I DO remember, the results are magical. In order to learn by (not) doing, let’s consider the following process: slow down to speed up, zoom out and then take inspired action.

Slow down to speed up. Identify your objectives and WHY they are important to you. Before charging ahead, pause and reflect to gain clarity about what you want and why you want it. I made a decision many years ago that I would spend time with my children while they are young and actually want to spend time with me. That proves challenging any time of year, especially in the summer, when childcare and camps are costly and sometimes difficult to find. This year when my children and I discussed what they wanted most out of camps and daytime programs, they shared that they preferred to have a “chill” summer, where, when they were at camp, they wanted to learn something that would enhance their lives. 

I am able to work mostly from home, and my offspring are old enough to entertain themselves for a few hours at a time, so I am generally able to accommodate this. However, despite being happy to allow for a “chill” summer for my peeps, I confess that I panicked at the thought of them being home so much. I worried how I’d get everything done with them asking for food, shuttle service or access to my computer and phone in regular intervals. Then I remembered to ask myself what I want most, and how that fits the bigger picture.

I want to make a living that provides a comfortable lifestyle, so I leaned back, took some deep breaths and reminded myself of why I designed my career around my life instead of life around career. This has taken some sacrifice, late nights and bullet sweating, yet I continually come back to this: I want to serve people in developing their life and career in a way that honors their highest desires, and the best way I can authentically provide that service is by doing the same for myself. 

Remembering my clear objectives and WHY - to help people to take control of their time, energy and success - helped me get back on track and maintain perspective. I believe that we all deserve the opportunity to feel successful and enjoy the fruits of our labor. We can have ‘it all’ without buying-in to the idea that we need to give something up in order to achieve. Why not have it all? (Being realistic, but a stretch, of course. I do not have access to fairy dust or unicorns.)

When getting clear on your objectives and WHY, ask yourself: 

• What do I want to achieve? 
• Why is this important to me? 
• What impact will achieving this outcome have on other areas of my life? 
• Specifically, what benefits will I gain? 

(Note that it is perfectly acceptable to be a little “selfish” here; the clearer you get, the more energy and time you free up to share with others.)

Zoom out. Once you are clear about your objectives and WHY, look at your one year plan from the 10,000-foot perspective. When I realized that coordinating summer camps and daytime activities for my children meant rarely having more than a few hours a day to work without interruption, I looked at my whole life and business picture rather than focusing on not having time to get work done in the summer. Here’s what I learned: when I’m hyper-focused and clear about what really needs to be done, I am more productive. I sort of already knew this, but couldn’t see past the panic of “not having enough time” in that moment. Boy, am I glad it passed!

In a wonderfully thoughtful article in The Economist about why people are so busy, I learned that the “problem” of not having enough time relates primarily to living in the wealthy first world, and some of this “problem” is a matter of how we allocate our time according to our skewed perception of this valuable, non-renewable resource (this is grossly over-simplified; I highly recommend that you read the article). What can we do about this dearth of time? For starters, slow down, get dreamy once in a while to get a clear picture of what we want, and why we want it. 

How will we know if we have achieved our objectives if we don’t know what they are, and how can we better allocate our precious resources if we do not know where to send them?

Once we have clarity we can now ask:

• What needs to happen so that I feel completely happy and satisfied with my results one year from today? 
• What actions am I willing to take to achieve this objective? 
• What roadblocks do I regularly encounter? 
• What actions am I willing to take to work around roadblocks?

You may notice the word “actions” making an appearance. Yes, now that we are clear and know what barriers we might encounter and how to work around them, it’s time to take action. I call this taking Inspired Action Steps. Take the one year view, see where you want to go, and work your solution and action steps backward from there. Stretch yourself, and stay realistic. What steps can you take every day to get 1% closer to your objective? Did you know that leaning back, observing and listening to your intuitive sense is considered taking action? Likewise, calling procrastination and self-sabotage “intuition” is also taking action, although that action will not help you reach your objectives. You have been warned. 

Once you are clear, the steps to take will become increasingly obvious, continually feeding the waterwheel of success and abundance (notice, there is nothing about trudging ahead and pushing against resistance or fighting any kind of fight.)

Take Inspired Action. A Lifehack article about taking massive action reminded me that taking action the smart way can boost motivation. Smart action is the inspirational thread to motivation. Sometimes we lack motivation, and then we feel inadequate and flawed, which can cause us to stall or not begin at all. Some super humans are possessed with excellent self-starting, seemingly flawless, highly-disciplined action-taking abilities. The rest of us mere mortals can hack their abilities by learning to tap our inspiration to fuel motivation. What better way to take action than by being smart about it? Remember to be realistic, but stretch yourself. We mortals are funny; if a task seems too hard we most probably will not get started, and if it seems too easy, we will likely put it off until we are under major pressure to finish. To bypass this potential roadblock, we can challenge ourselves, achieve, raise the bar, and challenge, achieve and raise the bar again - what I like to call the waterwheel of success and abundance, fueled by inspiration.

Try one or any combination of the following to help you take inspired daily action:

• Ask yourself: Why? Why not? Why not me? Why not now? 
• Choose 3 action steps you will complete by a certain time each day (master the mundane). 
• Daydream, journal or doodle daily for 10-30 minutes. 
• Create the feeling of joy and excitement before starting your day. 
• Acknowledge and celebrate your accomplishments at the end of each day.

With clarity and vision, we quiet the noise and hustle and bustle we have conditioned ourselves to believe is productivity. Once we are able to do this, we too will appear to have super human strengths and abilities. If every day you tap into your WHY and remember what is most important to you, even the most boring or tedious tasks can take on new meaning, and your productivity will soar. I invite you to do yourself a favor and give this a try. Do nothing. Get quiet. Get clear. Get inspired. Get more done.

If you would like to learn more about taking inspired action, schedule your free one hour strategy session.

Read the articles that inspired and informed this post:

Why is Everyone So Busy? The Economist (http://www.economist.com/news/christmas-specials/21636612-time-poverty-problem-partly-perception-and-partly-distribution-why )

How to Take Smart and Massive Action in 6 Simple Steps. Lifehack (http://www.lifehack.org/articles/productivity/how-to-take-smart-and-massive-action-in-6-simple-steps.html )

Listen to Olivia Gamber interview me about Mastering Your Mindset and taking Inspired Action. (http://occupationalolivia.com/mastering-your-mindset/#more-425 )

Boldly Going...Where you want to go

“Virtue is bold, and goodness never fearful.” – William Shakespeare

I like to live my life the way I like my coffee: bold, strong, multi-faceted and somewhat sweet, with a touch of indulgent, creamy goodness. The above quote really caught me because as I look back over the last few years, I see that through some difficult times and struggles, I have found my rhythm, I am living my life with intention, and I have become bolder. I still have goals I want to reach, and aspirations that need attention. I am a work in progress and have experienced a few blips on the radar screen, but as I observe where I am, I see that I have reached down inside of myself and accessed my strength, even, or maybe especially, in my more fragile moments.

If you really know what you want from life, and you are secure in who you are, you will live your life according to your own principles, and you will get your needs met. Make no mistake, diplomacy is key in most situations, and in no way do I mean to say that you should conduct “in-your-face” confrontations to get what you want from life. The boldness I speak of is derived from internal strength, virtue and goodness that cannot be easily shaken, and possesses a beautiful, warm subtlety.

A friend recently observed that some people’s confidence comes from within and some externalize their confidence to cover up what they are lacking in strength. I understand that one must derive boldness from an internal source in order to go anywhere, let alone to the unknown. In-your-face feels abrasive and uncomfortable, and does not represent true strength or courage; in fact, that kind of behavior usually masks insecurities and fear.

I am very fond of quiet strength. I believe that in knowing who we are, solidly grounded in our own foundation, we can be bold. In my youth, I had what I call “fake strength” that presented as cockiness, and a little bit as steam roller. It was a feeble attempt to protect myself from getting hurt, to build a tough exterior and prevent anyone from getting close to me. However, with life experience and maturity, I have learned to be quietly bold, and to let down that barrier and just be myself. To me, boldness sometimes means planting a seed, sometimes I “just do it” in spite of my fears; yet other times, it means standing tall in the face of something that seems threatening or scary.

Have you discovered your bold self? Are you ready to make some progress and move forward? If so, then keep reading. If you want to boldly take yourself where you have never been before, to where you really want to be, try this on for size.

“If you want something you never had, you have to do something you’ve never done.” - Dr. Shaun Marler

1. Listen to Your Inner Voice. It is not always easy to know which way to move or where to place your foot in order to take the next step. It may take some time to figure that out. Take a few minutes to listen to your inner voice, and really listen to what it is telling you.

“Trust yourself. You know more than you think you do.” – Dr. Benjamin Spock

Pay attention to your feelings, what your inner voice, or “gut” is telling you. When you listen to your internal voice, the part of you that really knows what you need, you can then allow yourself to expand beyond the farthest reaches of what your life has been so far.

2. Be Open to the Unknown. If you give yourself permission to expand, you will inevitably open yourself to all the possibilities, including the wide-open unknown. Meditate, write in a journal, take a class, or find another way to provide yourself the creative freedom to broaden your horizons. As you open yourself up, you will learn to listen to yourself more closely. When you have begun to really listen and trust yourself, you will step forward without fear, because beneath fear and uncertainty lies the inner knowledge that always tells you which step you need to take next. So, open yourself up, dig a little deeper, brace yourself in your core, and move forward.

3. Take a Step. When you know what you want, and you hear the inner voice say it is time to make a change, you will put one foot forward, take just one step, and you will know you are safe to continue. You will only get to where you want to be, however, if you make it happen. You must be the one to put one foot in front of the other and walk.

I once shared part of a recent struggle on Facebook, and when asked if everything was OK, I said, “Oh yes, all is well. Just processing, growing, opening the next chapter and pushing, pulling, crawling, leaping, shoving myself to the next level.”

We all struggle and have moments when we are lacking in confidence, for a variety of reasons. Whatever the reasons, know you are not alone, and keep on going. Move yourself forward, learn from your mistakes, and trudge ahead. Take the first step toward your bold self, learn to be quietly bold, and get yourself where you need to be.

Believe in yourself, trust your instincts, and keep your intention clear. When you are confident in who you are, your boldness will be natural, and you will take the first step effortlessly. May you be virtuous and good, bold and fearless in your life journey.

Blessings. Gratitude. Love.

Ease for the Entrepreneur

If you are an entrepreneur…you are busy. Too busy to spend months or years trying to figure out how to take back or maintain your life (not to mention your sanity) while you build and continue to expand your business. 

You have launched or are almost ready to launch your business, and you are feeling scared. And excited. And nervous. And hopeful. And wondering HOW to get it all done without working every waking hour of your life.

You feel good about who you are and what you do. You are confident in your strengths and abilities. You don’t want to sign up for a business school program, let alone pay for one. You simply want to understand how to have the most fulfilling and wonderful life and career possible. 

You want to get clear on what you really want, and you want to learn from other professionals who have taken the GIGANTIC LEAP OF FAITH to become entrepreneurs. You want a plan to get you to that seemingly elusive place of happiness and exquisite fulfillment. No fuss, no muss.

But.....HOW do you do it? What works? What doesn’t work?

Wouldn’t it be great if there were a way to STOP WORKING SO HARD?

You will be happy to know that I have designed a system to help you take back your time, energy, success…and sanity!

I have designed a simple system to help you get control of your time, energy and ultimate success so you are prepared to build your business with the right mindset in as little as 6 months. This is a MINDSET opportunity, not a business or marketing program (your business and marketing plan are on you and your tribe of trusted advisors, or we can talk and I can refer you to some amazing experts.)

Read the interview below to learn more about Ease for the Entrepreneur...

Q: How long have you been doing what you do and how did you start working with Entrepreneurs?

I have been an executive coach since mid-2010. I joke that I became a coach “kicking and screaming” after leaving the corporate and consulting world and being home with babies for 6 years. When I was ready to rebuild my career, I was re-thinking consulting since I had traveled extensively, with short notice, for long periods at a time - a lifestyle not fitting for my family and young children.

Trusted friends and colleagues continually encouraged me to become a coach, and I reluctantly worked with a coach to learn about career options and moving forward. After working with the wonderful Jodi Nicholson of Success Coach Institute, I became a Certified Professional Success Coach (CPSC).

Q: Who are your clients exactly?

Over time, I discovered that I absolutely love working with entrepreneurs, and so have honed my skills in this niche of amazing, inspirational people. In my one-on-one coaching practice, I work with established entrepreneurs who are on the brink of massive expansion in their businesses. Many of these incredible people are preparing to launch their grander vision, which takes a tremendous amount of faith, courage and serious gumption and tenacity.

My clients are big thinkers. They have HUGE VISIONS. They have a lot of drive. AND…they get easily distracted, feel like almost every opportunity is a great opportunity, and sometimes lack focus and energy. They often find themselves feeling over-worked and frustrated with their progress, no matter their financial success.

Q: What happens if you haven’t yet worked with people in my situation?

As a subject matter expert on clarity, direction and inspired action, I can help you get crystal clear on your vision of success. Once you have established your vision, the action steps will become more and more obvious, and you will write your plan. We understand that THIS is your inspiration, and that…

INSPIRATION + ACTION = MOTIVATION 

Motivation is not inherent. Inspiration is. So we tap-in to your inspiration and get you taking “inspired daily action” - THE BEST motivational tool available.

Q: How are you different from other “Life Coaches”?

I would first say that I’m not your typical Life Coach. I am an Executive Coach who has developed a system to help entrepreneurs stop working so hard. What makes me different is that I approach business and success as I do anything else in life, including projects, relationships, lifestyle management and wellness. I am passionate about helping people find empowerment and harmony in a way that leads them to a feeling of exquisite fulfillment, with the understanding that from this feeling, we can create anything our hearts desire. My approach is holistic, and we examine every area of life, including sleep, exercise, water consumption, thoughts and other habits.

Incorporating my experience and applying the coach skill set, I will help you get very clear on what you really want, and you will write your personal vision of success - also called “updating your story” - which will allow you to take the inspired daily action steps to achieve it.

Q: What type of personality do you work best with and what is expected of me?

My requirements and expectations are very simple: Show up willing and open. With willingness and openness, you can expand your vision, grow into it and manifest your heart’s desire. Truly. The “work” is easier, and feels almost effortless, when you are willing and open.

Q: What type of person is this program NOT going to work for?

A person who is not ready to take full responsibility for his or her success and failures would probably not be ready to do the “work” it takes to create unspeakable success and fulfillment (and, as a side note: I believe that failure is the best launchpad to our highest success). If excuses, procrastination and blaming are your game - and you are not ready or willing to change that - then you will not get the results you desire.

Q: What exactly is Stop Working SO HARD! Ease for the Entrepreneur, and what does it include?

Stop Working SO HARD! Ease for the Entrepreneur is a simple system of daily actions, mindset practices and course corrections that help the entrepreneur get very clear about their real desires. Once this clarity is established, then we start to look at regular roadblocks to success, strategize the work-around methods to getting past those roadblocks (which we could also call “self-sabotage”) and celebrate every success to keep the inspiration and motivation necessary to continue moving forward. This proven methodology incorporates years of study and practice in various schools of thought and their application, condensed into bite-sized chunks.

Q: Does this “Ease for the Entrepreneur thing” really work?

Yes! It will work under very specific conditions: you must be willing and open. Each person decides and commits to the level of desired success. It is that simple.

Q: What results can I expect?

First, show up willing and open. You can expect to leave the webinar with a clear vision of your own success, a method to access your genius (yes, YOU have genius; we all do!) and simple ways to stay motivated, even on the toughest days.

Q: How will we work together and what does the program entail?

First, listen to the webinar to learn more about the concepts. As I said, you will leave with a clear idea of your vision of success, ways to break through your own barriers to success, and knowledge of what inspires you, which will help you stay motivated.

During the webinar, I invite you to join one of two mastermind groups for entrepreneurs - one for “Emerging” and one for “Established” Entrepreneurs. If the opportunity resonates with you, then you will apply for the program by email, and we will take it from there.

Q: How long is the Entrepreneur Mastermind program?

Each mastermind group will work in similar, yet different ways:

The Emerging Entrepreneurs (EE1) will meet for 90 minutes, once per month, for 6 months. Email me for details and application if you would like to learn more about upcoming mastermind groups.

The Established Entrepreneurs (EE2) will meet for 2 hours, once per month, for 6 months. Email me for details and application if you would like to learn more about upcoming mastermind groups.

Learn more about Stop Working SO HARD Mastermind Workshops for Entrepreneurs!

Q: What’s the investment?

The webinar is a complimentary introduction to these concepts. YOUR INVESTMENT is your time, energy and undivided attention to the concepts and ideas presented. The more focused and attentive you are, the greater the benefit to you.

Q: OK, I’m ready to do this for myself, but I have a couple of additional questions. Can I call you?

Of course! It would be my pleasure to speak with you and answer any questions you may have. Let’s schedule a time to chat!

I look forward to meeting you and helping you expand and grow!

Blessings. Gratitude. Love.

7 Things You Need to Know to be Successful

Do you wish you had a quick checklist to track your success? It's not in to-do/ta-da! lists. These are helpful and vitally important, to be sure, but I'm talking about how you feel. How do you feel when you complete a project, when something amazing happens or when you realize that you have accomplished a goal that you had thought was impossible? Do you celebrate or diminish your success?

If you catch yourself saying any of the following (or some rendition thereof):

• (after receiving kudos) "Thank you, but I'm just doing my duty as a human being."
• (after accomplishing something challenging) "Well, I could have done X better."
• (after receiving a compliment) "Yeah, but my (body part) is still kind of big/ugly/fat/too skinny/whatever-other-perceived-imperfection."
• (after hitting all green lights on your commute) "Well, that was a fluke. It'll never happen again."
• (after receiving thanks for anything) "Oh, no problem! It was nothing!"

STOP THAT! Those types of reflexive responses, without any thought, are blocking the flow of abundance! Yes…flow, abundance, airy-fairy speak for some, I know. But think about it. Have you ever paid a compliment to someone only to hear all the reasons why you are either wrong or that they do not deserve the compliment? How did you feel in that moment? It feels a bit like one foot on the gas, one on the brake.

Do you want more out of life? Do you want improved self-confidence, better health, more success, a great relationship, more money? Are you willing to make some changes? If so, then consider printing the list below and practicing this every day. Commit to 7 days, and make note of how different you feel each day. Then extend this practice to 21 days, keeping track of how you feel. Note any changes in your life, your outlook, what "happens" around you and what you notice. After 21 days, see if you are practicing these 7 things regularly without thinking much about it. WOW! You have formed a new habit, and I predict at a bare minimum, that you will experience change. It is up to you if that change is positive, though I am pretty comfortable saying that I believe you will experience positive change.

Below is a list of the 7 things I have learned, re-learned and re-re-learned, especially in the last few months, and I share them with you freely. You're welcome (insert goofy emoji smiley face of your choice).

Here are the 7 things you need to know to be successful:

1. Get CRYSTAL CLEAR on your vision, and believe in it relentlessly.
2. When a door doesn't open, make sure you've tried pulling as well as pushing - just in case.
3. If the door doesn't open either way, lean back and look to see if it's a facade; the real door is probably very close by, and all you need to do is adjust your view so you can see it. Then gently push/pull that door, or find a window and do the same.
4. Draw up your plan, then let go of the exact details of the final outcome. Think: "This or even better…"
5. Trust yourself. You know more than you think you do.
6. BELIEVE that "it" will come together. When you believe it, you will see it.
7. CELEBRATE and invite the flow of abundance. Stay open to it, do not diminish the good stuff. The more you allow yourself to see and feel the awesomeness of your accomplishments, the more you will accomplish.

I wish you the best of success as you continue to strive toward your highest fulfillment. You've got this.

Blessings. Gratitude. Love. ~ TLC